Quality Management
General data
| Course ID: | 0300-ZS1-3ZJK |
| Erasmus code / ISCED: | (unknown) / (unknown) |
| Course title: | Quality Management |
| Name in Polish: | Zarządzanie jakością |
| Organizational unit: | Faculty of Economics and Management |
| Course groups: | |
| ECTS credit allocation (and other scores): |
(not available)
|
| Language: | Polish |
| Type of course: | (in Polish) kierunkowe |
| Requirements: | The Basics of Management 450-ZS1-1PZA |
| Prerequisites (description): | The purpose of this course is to familiarize students with the theoretical and practical aspects of quality management. |
| Mode: | (in Polish) w sali |
| Short description: |
The purpose of this course is to familiarize students with the theoretical and practical aspects of quality management. The following will be discussed the application of quality management concepts and tools, as well as different approaches to quality management issues. The problems of integrated management will also be discussed. |
| Full description: |
The purpose of this course is to familiarize students with the theoretical and practical aspects of quality management. The following will be discussed the application of quality management concepts and tools, as well as different approaches to quality management issues. The problems of integrated management will also be discussed. Lecture topics: 1 The essence of quality 2. concepts and principles of quality management 3 Total Quality Management (TQM) 4 Quality Systems ISO 9000 5 Integrated Enterprise Management System 6. 6. industry standards 7 Tools for Quality Management 8. 8 Quality costs 9 Cause and effect analysis of defects (FMEA) 10 Kaizen - the philosophy of continuous quality improvement |
| Bibliography: |
1. John Bank, Zarządzanie przez jakość, Geberthner i Ska, Wrsazwa 1996 2. Jens J.Dahlgaard, Kai Kristensen, Gopal K. Kanji, Podstawy zarządzania jakością, PWN, Warszawa 2000 3. Adam Hamrol, Zarządzanie jakością z przykładami, PWN, Warszawa 2005 4. Denis Lock (red.), Podręcznik zarządzania jakością, PWN, Warszawa 2002 5. Jan Myszewski, Po prostu jakość, Podręcznik zarządzania jakością, Wyd. WSiP, Warszawa 2005 6. Sławomir Wawak, Zarządzanie jakością. teoria i praktyka, Wyd. Helion 2005 |
| Learning outcomes: |
The main aim of the course is for students to acquire theoretical knowledge as well as learn the practical principles of quality management. W 01 Has knowledge about the relations occurring between the company, its suppliers, and customers in the field of quality assurance Z1_W04 W 02 Has knowledge about the principles of quality management, particularly from the perspective of a process approach Z1_W09 U 01 Can analyze the course of organizational processes in terms of quality assurance Z_U01 U 02 Can analyze and interpret phenomena occurring in the organization and its environment with the use of selected tools of quality management Z_U06 K 01 Is able to work on solving quality problems using selected group problem-solving techniques Z_K02 Effects W 01, W 02 verified by an exam Effects U 01, U 02, K 01 verified with the use of case studies |
| Assessment methods and assessment criteria: |
Real-time written exam in a classroom or real-time remote format using distance learning methods and techniques. evaluation sufficient (3) - 51-60% evaluation sufficient plus (3+) - 61-70% evaluation good (4) - 71-80% evaluation good plus (4+) - 81-90% evaluation very good (5) - 91-100%. |
Copyright by University of Bialystok.
